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FAQs

Where Can I Buy Tickets?

Online

  • Buy tickets securely, at your convenience, day or night, 365 days a year. All of your personal details and every step of our online check-out process is protected with the highest levels of encryption available (128-bit)
  • Find event and venue information 24 hours a day.
  • You can print your tickets directly from your computer and every one can have individual tickets.

Get venue information

  • Easy-to-read, color seating charts for most venues
  • Venue information such as directions and parking.
  • Schedule of all booked events

Is it safe to purchase movie tickets on meraTicket.com™?

  • meraTicket.com™ uses the latest technology to transmit your credit card information over the Internet in a secure and encrypted manner. A solid key or closed lock icon at the bottom of your web browser will indicate that you are on a secure page. Please read our privacy policy for more information.

Customer Service

Who handles refunds?

  • meraTicket.com™ assumes responsibility on cancelled events for those tickets sold through our Internet site. The decision to allow refunds is made by the venue or promoter. Typically the face value of the ticket and the convenience charge are refunded, but because the processing and delivery of the ticket order has already occurred, the delivery and order-processing fee cannot be refunded.

How are cancellations, postponements and artist venue changes handled?

  • Occasionally, events are cancelled by the promoter, team, band or venue. Should this occur, and if you purchased your tickets online or through the phones, you may receive a refund or exchange for that event. Please note that delivery and order processing fees cannot be refunded.

How do I contact customer service at meraTicket.com™?

  • To contact our dedicated customer service department, email us at support@meraticket.com or call 214-501-9492. Please give us your questions, comments, concerns and feedback!

Who should I contact if there are any issues regarding the ticket I purchased online?

  • To contact our dedicated customer service department regarding the tickets you purchased online, call 214-501-9492 or email us at webmaster@meraticket.com. Please give us your questions, comments, concerns and feedback!

Are there benefits to choosing meraticket for buying tickets?

Yes, Delivery and Convenience.
  • You are able to purchase advance tickets to hot new movies, concerts and parties going on.
  • You get your tickets right away, no wait call lines or mail delivery to wait for.
  • You print them at your convenience.
  • By purchasing tickets on meraTicket.com™ you know you will get into the show.

Do I need any special hardware or software to print my tickets for a movie?

  • No, You do not need and anything special. You probably already have what you need. All you need is.
  • Printer - Any ink-jet or laser printer (color or black and white) with a resolution of 300 dpi or more is able to print tickets. Use 8.5 x 11 plain white paper for best results. (If you are unsure of your printer's resolution/dpi, check the printer manual.)

Will this ticket be accepted for the event?

  • Yes. The ticket that comes out of your printer is a valid, legitimate ticket. Make sure you keep it in a safe place like you would cash and protect it just like you would any other ticket.

What if I print more than one copy of my ticket or some one made photocopy of this ticket?

  • Only the first scan of the barcode on your ticket will be allowed entry. Make sure you keep it in a safe place like you would do with cash and protect it just like you would any other ticket. If more than one copy arrived at the event, the barcode scanner will alert the attendant that the ticket has already been scanned. If there is a dispute, the purchaser's name and the last four-digits of the credit card used to make the purchase is on each ticket.

What if I cannot print my tickets?

  • Make sure your printer is on and the cables are connected to your computer.
  • Make sure your printer has enough memory available, try closing any unnecessary programs.
  • If still could not print? Contact Customer service.

What if I get disconnected or experience other problems?

  • If for some reasons you were not able to print your tickets, then log in to your account and go to "My Account" section on the top and click on "Your Tickets" button, It will show you a list of all the tickets you bought, from here you can select the ticket and print it again.

What if my tickets are stolen?

  • Contact customer service and we will help you with your order.

Should I trust spending my money on this web site?

  • All of your personal details and every step of our online check-out process is protected with the highest levels of encryption available (128-bit).
  • Our web servers are held in a secured environment monitored around the clock 24 hours a day, 365 days a year.

How do I know my credit card details are safe?

  • Payments are processed directly by your credit card provider in real time. They then provide an immediate response as to the success of your payment.

How do I search a movie based on some city?

  • We have a search section on the left side where you can search any movies based on cities, date or even search movie based on the name. You do not have to remember the full name of the movie just type few letters and the hit go. This will show you a list of the movie based on your criteria. Clicking on the appropriate movie link will display more details about that movie.

Why should I join meraTicket.com™ (registration on meraTicket.com™)?

  • Registering at meraTicket.com™ is very simple process. MeraTicket allows you to register with meraTicket.com™ so that when you return to the website, meraTicket.com™ will remember you and your information, including all the events going on in your metropolis. You also will be eligible to receive the exclusive meraTicket.com™ newsletter, enable Quick Checkout, receive special promotions, and more.

Can I buy movie or concert tickets for future dates?

  • Absolutely! We feature advance ticket sales on meraTicket.com™. To search for a Showtime on a future, just select a different date in the search box. The amount of days in advance that you can buy tickets for a event vary by events.

Can I purchase gift certificates online?

  • At this time, meraTicket.com™ does not offer or redeem online gift certificates. This feature will be added very soon in our web site.

Why am I only able to order tickets for certain theaters?

  • Tickets are available for purchase on meraticket.com™ from our partners. We are adding theaters all the time, so please check back regularly.

Is there any limit to how many tickets I can purchase online in one transaction?

  • Yes! The maximum number of tickets that you can purchase is the maximum number of tickets provided to us by our partner.

Can I change my ticket order during the checkout process?

  • Yes, you may change your order at any time during the transaction process prior to confirming the purchase. Just click on the Back button that will take you back to the main page where you can change the information.

Can I purchase movie tickets on my wireless phone?

  • This feature has not been added in our site as of now, but we are constantly upgrading our site to add new feature based on the on our customer response. Please go to meraticket.com™ and register yourself and we will inform you about the new updates in our site.

How do I receive my purchased tickets?

  • You may select to pick tickets at the meraTicket.com™ box office at the venue on the day of the event
  • You may select to have your tickets shipped to your address for a nominal shipping fee

How do I place a classified ad?

  • To place a classified ad or a banner please send a mail to our sales dept sales@meraticket.com or call 214-501-9492.
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